Complaint & Feedback

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CUSTOMER FeedBack

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Customer satisfaction is always a number one priority for us! We value and welcome every feedback, compliment and suggestion to improve our service. Please be clear, factual, and tell us the outcome you would like. Providing your name and contact details will help us to get in touch and help resolve the issue.

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Disclaimer*
  1. FOMEMA Sdn Bhd (“FOMEMA”) reserves the right to DISMISS or REJECT any submission of complaints WITHOUT a complete information such as name, user code, contact number and valid email address. Any incomplete complaints submitted with any material evidence will be considered as unfounded and will not be entertained as an official complaint. 

  2. All complaints using abusive, obscene, confrontational, insulting or baseless language SHALL NOT BE ENTERTAINED by FOMEMA and FOMEMA shall not interfere in cases involving the decision of any court as well as any disputes involving personal problems between individuals/service provider that are not related to the function/role of FOMEMA Sdn Bhd. Others non-relevant complaints shall not be entertained.

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