Purchase Insurance (Company)
Learn more on how to purchase your foreign worker insurance via FOMEMA web portal in a few simple steps.
You can choose to purchase insurance only or to purchase medical form and insurance at once
Purchase insurance only.
Step 1: Go to “Register Worker”
Step 2: Tick the worker you wish to purchase insurance > Click on “Add to list” >
[ux_image id=”3922″ width=”58″]Step 3: Green tick will appear next to the worker’s name and “View List” button will appear next to the “Add to list” button
Step 4: Next, click on “Purchase Insurance”
[ux_image id=”3912″ width=”60″] [/col] [/row]Purchase Medical Form and Insurance
Step 1: Click on “Purchase Medical Form” first and the page will direct you to the payment page.
Step 2: Tick on the checkbox for the worker you wish to purchase insurance and click on “Add-on Insurance”
[ux_image id=”3925″ width=”61″]Step 3: Click “Yes” to proceed
[ux_image id=”3926″ width=”59″]Step 4: Select the insurer name. Two insurer name options available.
- Liberty Insurance Berhad (policy turnaround time 1-3 days)
- Etiqa General Insurance Berhad (policy turnaround time 3 – 5 days)
Step 5: Select the insurance products. Two insurance products available.
- Insurance Guarantee & Foreign Worker Hospitalisation scheme
- Foreign worker hospitalisation scheme only (Not applicable for maid)
Step 6: Once the insurer name and insurance product has been selected click calculate to check on the insurance premium.
[ux_image id=”3932″ width=”56″]Step 7: The summary of the insurance premium will be shown above and to proceed click “Confirm & Pay”
[ux_image id=”3934″ width=”56″]Step 9: Select your payment method or click here for guide to make payment.
Step10: After payment is successful, you will be directed to the payment page and the following instruction will be provided for employer to complete the insurance details.
Step 11: A confirmation email will be sent to the registered employer email address by the insurance company for you to click on the link provided to complete the insurance details.
Step 12: The Howden insurance broker will issue an invoice as well in the email.
Example of email from Howden
Good news – we have received your payment.
Please find the attached herewith copy of our Invoice and Receipt for the transaction.
In order for us to process your policies, please Click here to update the missing insurance fields. eg: Work Permit Id, Work Permit Expiry, Insured For*.
At the page link you may do any one of the following to update:
1. Click ‘Edit Worker’, to edit the details one by one for each worker, then click ‘update’ to submit ; or
2. Click ‘download’ to download the template in excel file where existing worker’s data will be readily available at the template. Once all information is updated (please make sure all fields are completed, no empty data), click ‘upload’ and ‘update’ to submit.
*Note that for the field ‘Insured For’, the answers should be any one of the following only:
C – Calling Visa Application
P – Renewal of Work Permit (PLKS)
S – Special Application Consented By KKM
We will process your policy immediately upon receiving the complete updated information from you. To avoid delays in the policy issuance, we strongly suggest that you complete updating the information as soon as payments are made.
Once you done update the required information, you may check your policy status from time to time via https://howden-fomema.instapol.my/PremiumCalculation/insuranceStatus.php
If you have any questions at all, we would love to hear from you. You may call or WhatsApp the following number Customer Service Number: +603-7989 0386 or email us at howdenhelpdesk@my.howdengroup.com
Thank you.
Regards,
Howden Insurance Brokers Sdn. Bhd. (197801001023)
Malene Insurance Brokers Sdn. Bhd. (198001010734)
Level 27, Menara Etiqa, No. 3, Jalan Bangsar Utama 1, 59000 Kuala Lumpur.
www.howdenmalaysia.com
Need instant coverage for your personal motor insurance too? Check out our portal https://motor.instapol.my/?r=fomema
******This is computer generated, no signature is required. ******
Insurance Invoice by Howden Insurance Brokers
[row] [col span=”4″ span__sm=”12″] [ux_image id=”3938″] [/col] [col span=”4″ span__sm=”12″] [ux_image id=”3939″] [/col] [col span=”4″ span__sm=”12″] [/col] [/row]Learn more on what your insurance status means
- New- Insurer name and insurance product has not been chosen and payment had not been made. Go to payment > search status NEW > click show > edit payment > calculate insurance premium > confirm payment > save and proceed to payment
- Pending payment- Insurer name and insurance product has been chosen however payment is not made. Go to payment > search status PENDING PAYMENT> click show > proceed to payment
- Cancelled– Payment has been cancelled by the employer
- Rejected- Payment has been rejected by the bank
- Paid- Payment has been made successfully and insurance purchased
- Failed- Payment has not been completed while performing FPX transaction
- Pending authorization- Payment needs to be authorized by the company person in charge for FPX Corporate
Contact and connect with Howden Insurance Brokers Support Team!
Email: howdenhelpdesk@my.howdengroup.com Hotline: 03-7989 0386
Or you may scan the QR below for assistance:
[ux_image id=”3941″ width=”13″]Click here for more insurance FAQ https://howden-fomema.instapol.my/PremiumCalculation/storage/FAQ.pdf
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